Degustation Account Deletion

1. Delete from the app

If you still have the app installed, you can request deletion inside it.

1. Open the 'Account' tab at the bottom of the app
2. Tap 'Delete account' (회원 탈퇴)
3. Confirm when prompted, and the request is submitted

2. Delete from the web

Use this path if you have uninstalled the app or prefer the web.

1. Sign in on the web
2. Go to the account settings page
3. Use the 'Delete account' section at the bottom of that page

Go to account settings (sign-in required)

If you forgot your password, use 'Reset password' on the sign-in screen first. If you still cannot get in, email us at the address above and we will handle the request for you.

3. What happens after you request it

We wait three days in case the request was a mistake. Signing in again during those three days cancels the deletion and restores your account. After three days it cannot be undone.

4. What gets deleted

• Account details: email address, display name, password, and any linked social sign-in
• Your content: the coffees, brew records, and tasting sessions you created
• Guest ratings and notes attached to those sessions, and any pages you published
• Authentication tokens used to keep you signed in on the app

5. What is kept

• Access and audit records kept for security and abuse prevention remain after the account is deleted. These cover sign-in attempts and access events, not the content you recorded in the service.
• Usage statistics are kept for aggregate reporting only, after the link to who produced them is removed.

See the following document for further detail. Privacy Policy

6. Deleting some data without closing your account

You can keep your account and remove only the records you no longer want.

• Directly in the app and on the web: coffees, brew records, and tasting sessions you created can be deleted from their lists.
• What goes with it: deleting a session where guests left ratings, or one you published, also destroys what those guests wrote and the result links they hold. The screen tells you how many before you confirm.

For specific guest memos you cannot remove from the screen, email us at the address below and we will handle it. You do not need to delete your whole account.

7. Need help

If you could not complete deletion using the steps above, or you want to check on a request, email contact@fountlab.co.kr. Writing from the email address you signed up with helps us verify it faster.